With the holidays fast approaching, families are juggling travel, gatherings, and the question of who will care for their pets while they’re away.
Wag Hotels is among the companies reshaping that experience through a more personalized approach to pet hospitality.
Redefining Pet Care for the Modern Family
Founded in California nearly two decades ago, Wag Hotels pioneered the concept of pet hospitality, creating spaces designed not just for safety and care but for joy and connection. What began as an alternative to traditional kennels has evolved into a network of modern, light-filled hotels where pets are treated as guests, not boarders.
Each Wag Hotels location operates 24/7, every day of the year. Guests enjoy spacious playrooms, comfortable suites, and a variety of enrichment activities tailored to each animal’s needs. For pet parents, the experience is designed for peace of mind, knowing they can check in anytime through webcams, receive photo updates, and reunite with their pets whenever they return.
“Our goal has always been to make pets feel like they’re on vacation too,” said BJ Kalay, Vice President of Marketing at Wag Hotels. “The holidays can be busy and unpredictable, so we make sure families know their pets are thriving, with personalized attention and around-the-clock care.”
A Season of Celebration
During the holidays, Wag Hotels transforms into a festive retreat. Halls are lined with garlands, play areas glow with twinkle lights, and themed enrichment activities keep tails wagging all season long. It’s a celebration of companionship that captures the warmth and joy of the holidays for both pets and their people.
That sense of community extends beyond the facilities. Each October, Wag Hotels hosts its Haunted Howl-o-ween Party, a beloved tradition that brings local families and their pets together for costume contests, puppuccino bars, and charity raffles benefiting The Animal Pad, a nonprofit rescuing dogs from high-kill shelters.
“Seeing families and pets celebrate together while supporting rescue efforts is what makes this season special,” Kalay added. “It’s not just about care; it’s about connection and giving back.”
The Comfort of Familiar Faces
What sets Wag Hotels apart is not only its elevated amenities but the familiarity and care of its team. Staff members know each regular by name, perform personalized check-ins, and share daily photo updates so owners feel close even when they’re away.
“Our clients trust us because they see how much we know and love their pets,” Kalay said. “It’s not just care; it’s familiarity. That’s what gives them true peace of mind.”
About Wag Hotels
Wag Hotels is a California-based pet hospitality brand offering boarding, daycare, and grooming services for dogs and cats. Since opening its first location in 2005, Wag Hotels has expanded across major metropolitan areas, combining elevated amenities with a compassionate approach to care. Each facility operates 24/7, with enrichment-based programs designed to keep pets active, social, and happy, whether they’re visiting for the day or staying for the holidays.
For more information or to schedule a tour, visit www.waghotels.com.
