Since the rise of modern technology, the online casino market has grown at a phenomenal rate. In fact, you can’t find an online casino platform that’s not leveraging these technologies. Here’s how online casinos are leveraging the latest tech trends to remain competitive in the ever-growing multi-billion dollar industry.
Do you know some online casinos now support online gambling from your smart devices? Using your smartwatch, you can wager on roulette, online pokies, bingo and other games. This innovation takes the convenience of mobile gaming to the next level, as it’s the best solution when you can access your PC or smartphone.
You’ll find several game recommendations when you open an online casino website. In most cases, these recommendations are games you’re genuinely interested in playing or games you play regularly. That’s thanks to the application of artificial intelligence in gaming platforms.
With artificial intelligence, online casinos can easily observe your gaming activities and know the games you regularly play. That information helps AI-based applications to tailor your ads and recommendations to suit your taste and interests.
Online casino chatbots are tailored to answer specific queries and solve common problems that players may encounter while playing. These automatic response machines didn’t originally exist in the early days, so players had to wait in long queues to get a customer service agent to attend to their needs. Some of these needs are also very simple and can be solved with a click of a button.
To avoid the issue of redundancy, online casinos use chatbots programmed with common problems faced by players. The chatbots also have respective solutions, which reduce the waiting time as only the players with serious issues reach out to the casino’s agents.
With live streaming, sports gamblers no longer have to struggle to keep track of a tournament and other events. A few years back, players only got scoreboards and live trackers to help them know what was happening. Today, technology has enabled anyone to live stream tournaments while betting.
Instant identity verification
Online casino verifications take less than 24 hours today, while some make it instant. But did you know that players had to wait five to seven days a few decades back for an account to be verified? With the latest technology, online casinos are now using automation for identification authentication, which helps them know whether your information is legit or not within minutes.
Full e-wallet support
Before now, many parts of the world were unable to enjoy gambling due to strict restrictions put by their governments. These restrictions meant that players couldn’t use their bank accounts to transact with gambling platforms. However, with online casinos supporting e-wallets for withdrawals and deposits, players can enjoy hitch-free transactions when gambling.
Besides their convenience, e-wallets are digital payment platforms that guarantee their users’ privacy and safety. That makes e-wallets the perfect alternative to banks.
VR and AR
While virtual and augmented realities haven’t reached their full potential, the little that’s available is astonishing. These innovative technologies are a game-changer in the online gambling market as they can deliver a hands-on casino experience from the comfort of your home.